Help Center

We have cash-on-delivery option available on first order , we only accept prepaid orders. The options available for placing prepaid orders:
Google pay, Paytm UPI, Paytm wallet, Phone pe, UPI ID, Credit Card, Debit card, Net banking, Rupay.

When the returned item(s) is received back at our warehouse and inspected, your refund will be initiated in the next 24 hours after the quality check. Kindly allow 3-5 business days for the amount to reflect in your source account once the refund has been initiated from our end.

Canceled order refunds are immediately processed from our end. Kindly allow 3-5 business days for the refund to reflect in your account. Reimbursement of funds will be allocated back to the original form of payment used for the purchase.

We have cash-on-delivery option available for orders. Cash-on-delivery 40Rs will be charged separately.

Just click on the ‘User-Icon’ button at the top right-hand corner of the page and register using your email address. Fill in your name and password. Yes, it is that simple.

When you sign up for your CliqBuy account, you can enter all your details including your address and phone number on the account page and it will be recorded for future purposes. This way you do not have to keep filling in your details for every new order.

To manage your address(es), go to your ‘Addresses‘ section under CliqBuy My Account. Click on the ‘Edit’ button on the address you wish to update.

Go to ‘My Wishlist‘ menu. Click on the ‘Heart’ to deselect it and remove the product from your wishlist.

While logging in to your account, you may use the Forgot Password option that will allow you to change your account password. Alternatively, you may contact the CliqBuy support team to reset your account password.

While logging into your account, you can reset your password by entering the email address and selecting the ‘Password Reset’ option.

To add an item to your wishlist, click on the ‘Heart’ icon on the product image. You can access the wishlist anytime to check the items added to it.

The shipping rates vary depending on the shipping method and the weight and destination of the order. You can calculate the shipping rates for your order before you checkout.

The shipping time depends on the shipping method you choose. Standard shipping typically takes 3-7 business days for delivery. Express shipping typically takes 1-4 business days for delivery.

Once your order has been shipped, you will receive an email with a tracking number. You can track your order by visiting our website and entering the tracking number.

If your order is lost or damaged in transit, we will do everything we can to help you. We will either send you a replacement order or refund your order.

Occasionally, orders may be delayed due to unforeseen circumstances, such as inclement weather or carrier delays. If your order is delayed, we will contact you as soon as possible to let you know.

If you need to change your shipping address, please contact us as soon as possible. We may be able to change the shipping address for you, but we cannot guarantee that it will be changed.

If you have other shipping questions, please contact our customer support team. We will be happy to help you.

No, we do not accept product returns. However, we do offer exchanges. If you are not satisfied with a product you purchased from us, you can exchange it for a different product of equal or greater value.

In order to exchange a product, you must meet the following conditions:

• The product must be in its original condition, with all tags and packaging.
• The product must be accompanied by the original receipt.
• The product must be exchanged within 2 days of purchase.

If you don’t have the original receipt, we may be able to exchange your product if you can provide us with other proof of purchase, such as a credit card statement or a shipping confirmation email.

If you receive a defective product, we will be happy to exchange it for a new one. You do not need to meet the 2-day exchange policy if the product is defective.

If you don’t want to exchange your product, we can offer you a refund. However, we do not offer refunds for products that are not defective or not as described.

Unfortunately, we do not offer refunds for products that are simply not wanted. However, you can exchange the product for a different product of equal or greater value.

The shipping cost for exchanging a product is a nominal charge of charge.

To exchange a product, you can contact us through our website or by calling our customer service line. We will then send you a return shipping label. Once we receive the returned product, we will process your exchange request.

Once we receive your returned product, it will take us 1-2 business days to process your exchange request. We will then ship the replacement product to you.

Please contact our customer service team if you have any questions about the exchange policy. They will be happy to help you.

You can search for products on our website by using the search bar at the top of the page. You can also browse through our product categories or use the filters on the left side of the page to narrow down your search.

When you view a product on our website, the availability status will be displayed under the product name. If the product is in stock, it will say “In stock”. If the product is not in stock, it will say “Out of stock”.

To add a product to your cart, simply click the “Add to cart” button next to the product. You can then continue shopping or proceed to checkout.

To view your cart, click the “Cart” icon in the top right corner of the page. This will take you to a page where you can view all of the products in your cart, as well as the total price.

To checkout, click the “Checkout” button in your cart. This will take you to a page where you can enter your shipping and billing information. Once you have entered your information, you can click the “Place order” button to complete your purchase.

We accept a variety of payment methods, including credit cards, debit cards, and UPI. You can choose the payment method that is most convenient for you when you checkout.